When ordering internationally please remember these important points:

• – International customers are responsible for any and all fees, taxes, and duties incurred. You can obtain more information at your local customs office. All goods are shipped "FOB" our warehouse.
  
  FOB (Freight On Board) - An International Term of Sale that means the seller fulfills their obligation to deliver when the goods have passed over the border at the named border of the country. This means that the buyer has to bear all costs, risks to, loss of, or damage to the goods from that point. This includes the duties and taxes. The FOB terms require the seller to clear the goods for export.

• – The “Ship To” and “Bill To” addresses must be the same on all foreign addresses.

• – Any oversized items are not available for shipment outside of the Continental U.S. and Canada.

• – Process time on international orders can take up to 4 additional business days.

1. Select the items you are returning and check the return box. Include a reason code from the shaded section in the list below.
2. Enclose the completed return form in the original package (perforate at center section).
3. Remove or cover any other labels and barcodes on the package.
4. Please ship your order back using a shipper that can give you a tracking # (UPS or FedEx). If you decide to use the Post office, please send it certified mail with tracking.